Industry Insights
A Lawyer’s Take on Responsibly Using AI in Customer Experience
The world watched with amazement as generative AI transformed how we use our software platforms.
by Tara Dattani
Customer Advocacy in Action: Influitive's Ari Hoffman Shares Industry Secrets
If you're in sales or customer success, you know how your company is pulling out all the stops to...
by Sudipto Paul
My Oracle Journey: 5 Tips to Navigate the Volatile Tech Industry
The volatility of the tech industry shouldn’t be a surprise to anybody.
by Jeb Dasteel
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Alteryx CMO Keith Pearce on How to Balance Automation and CX [Video]
Automation is here to stay, and you have to use it wisely.
by Alexandra Vazquez
![6sense CMO Latané Conant on What ABX Really Means [Video]](jpg/g2cm_fi590_learn_articles_image-professional_spotlight--latane_conant_v1bb6b7.jpg)
6sense CMO Latané Conant on What ABX Really Means [Video]
It’s time to tell the market, “It’s not you. It’s me.” Like, for real.
by Alexandra Vazquez
Redefine ROI and Win Deals Faster With This New ROI Framework
Not redefining ROI yet? There's still time to adopt a new understanding of ROI that can influence...
by Sangram Vajre
Record, Remaster, Reuse: Inside Scoop on the Podcast Software You Need
When I started podcasting six years ago, everything was manual.
by Adam Walker
G2’s CPO Sara Rossio Shares the Secret to an Innovative Product Team
Think about your favorite product.
by Brittany K. King
The Economy Sucks Right Now. Make Sure Your CX Doesn't.
Everyone’s been whispering that dreaded word - recession - for at least a year. And now that we’ve...